Asthma - Routine reviews
Who do I see: GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Back Pain
Who do I see: GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Blood Pressure Monitoring
Who do I see: Nurse
Advice: The Nurse/Health Care Assistant will consult the GP as necessary
Blood Tests
Who do I see: Phlebotomist
Advice: Clinics are held on certain days at various times. Blood tests need authorisation by your GP or Nurse. Appointments for blood test MUST have been advised by your doctor/Nurse who will then provide the appropriate forms. If you are in doubt please call to speak to reception who will advise you.
Cervical Smears
Who do I see: Nurse
Advice: Once you are invited, make an appointment with the Nurse.
Chest Infections
Who do I see: GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Children's Immunisations
Who do I see: Nurse
Advice: Baby Immunisations programme is run by our Practice Nurses who will provide immunisations and advise. Appointments are needed for Immunisations. Find out more at
NHS Choices.
Chronic Heart Disease Reviews
Who do I see: GP
Advice: Patients with CHD are seen at least annually by their GP for a review of their condition, medication and blood testing.
Cold Sores
Who do I see: Pharmacist
Advice: Find outr more at
NHS Choices.
Colds
Who do I see: Pharmacist
Advice: Antibiotics are NOT needed for the common colds as colds are caused by a virius. Find out more at
NHS choices
Constipation
Who do I see: Pharmacist
Advice: See your GP if this is not settling within a few days or if you are concerned.
Contraception/Family Planning
Who do I see: Family Planning Clinic
Advice: Contraception and family planning appointments can be made at various family planning clinics. To find your nearest clinics go to
FPA - Find a Clinic.
Cystitis
Who do I see: Nurse
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Dental Problems
Who do I see: Dentist
Advice: Please book an appointment with your dentist or contact the Prmary Care Trust Dental Helpline.
Depression
Who do I see: GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Diabetes Monitoring
Who do I see: Nurse for testing and then GP
Advice: Routine annual clinic appointments will be sent to all our patients with diabetes. Patients are encouraged to book an annual appointment with our nurse so she can arrange various blood test, urine tests and examine the feet. Then see your GP a week later to allow the results of your tests to be available to your GP to allow him/her to review your diabetes. However if you have any immediate concerns at any other time then see your GP and do not wait for your annual review.
Diet/Lifestyle Changes
Who do I see: Nurse
Advice: Please make an appointment to discuss e.g. weight, excercise, diet, smoking etc.
Dizziness
Who do I see: GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Ear Wax
Who do I see: Nurse
Advice: If you think you are unable to hear because of obstruction of your eardrums by wax, then please speak to one of our nurses who will advise you. If you need to have your ears syringed it is important to soften the wax BEFORE your appointment with the nurse. Also please check the following information Find out more at
NHS Choices. However if you have any ear pain or a discharge or dizziness or ringing in the ears then see your GP instead.
Earache
Who do I see: GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Eczema
Who do I see: GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Emergency Contraception
Who do I see: Pharmacist, Family planning clinic or GP.
Advice: Make an urgent appointment with the nurse or doctor. Please explain to the receptionist that the appointment is urgent and they will do their best to fit you in.
Fit Note (Sick Note)
Who do I see: Employer/Inform the Receptionist
Advice: Self certification forms are available at reception and from your employer. Please note you do not require NHS sick/fit note for absences of less than 7 consecutive days from work. Only see your GP if absences are for greater than 7 days.
Flu
Who do I see: Pharmacist
Advice: See GP if your symptoms are not resolving despite following the pharmacist’s advice or if you are concerned.
Forms, certificates and medicals
Who do I see: Inform the Receptionist of your requirements
Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team. Examples are Passport forms, insurance reports, HGV medicals, holiday cancellation forms, completion of private medical insurance forms, fitness for sport, public service vehicle medicals. Please do NOT make an appointment for these as we do not use NHS appointment slots for this non-NHS work. Please discuss with our reception team who can help you and advise on the correct procedure.
Genital Herpes/Sexual Health/Sexually transmitted disease
Who do I see: Genito-Urinary Medicine (GUM) clinic
Advice: GO to the
NHS Choices to find your nearest free clinic.
Hay Fever
Who do I see: Pharmacist/GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Head Lice
Who do I see: Pharmacist/School Nurse/Nurse
Advice: Please check
NHS Choices Advice.
Holiday Cancellation Certificate
Who do I see: Inform the Receptionist
Advice: Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Indigestion
Who do I see: Pharmacist or GP if not settling
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Infected Wounds
Who do I see: Nurse
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Insect Bites
Who do I see: Pharmacist/GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Insurance Reports
Who do I see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medical Reports
Who do I see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Missed Contraceptive
Who do I see: Nurse
Advice: Go to the
FPA website for details of nearby family planning clinics.
Moles
Who do I see: GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Nappy Rash
Who do I see: Health Visitor or GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Nosebleeds
Who do I see: GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Passport Forms
Who do I see: Not carried out at surgery
Advice: We do not provide countersignatures or process UK passport forms. There are many other professionals you can approach for this. Please see the list on your form.
Period Problems
Who do I see: GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Removal of Stitches
Who do I see: Nurse/Health Care Assistant
Advice: Make an appointment with one of our Nurses or Health Care Assistants.
Sick Certificates (Fit note)
Who do I see: Employer or GP depending on duration
Advice: Self certification forms are available at reception and from your employer. Please note you do not require NHS sick/fit note for absences of less than 7 consecutive days from work. Only see your GP if absences are for greater than 7 days.
Smoking Cessation
Who do I see: Health Care Assistant/Smoking cessation advisor
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment and advise it for a smoking cessation clinic appointment. If you would like help sooner please contact NHS Quit Line on 0800 022 4332.
Sore Throat
Who do I see: Pharmacist
Advice: Most throat infections are caused by a viral infection and so do not require antibiotics. Your pharmacist can usually give advise for these. However see GP if your symptoms are not resolving despite following the pharmacist’s advice or if you are concerned. GO to the
NHS Choices on how to treat your sore throat and when to seek help.
Travel Vaccinations
Who do I see: Nurse
Advice: Make an appointment to discuss all your travel health needs. Because many vaccines need time to work or require booster doses, it is best to allow plenty of time before you travel. Book an appointment with the nurse at least 6-8 weeks before travelling. If you are travelling to several countries or for a long time (more than 3 weeks) make your appointment at least 8 weeks before travelling. To assist the nurse in checking the vaccines and anti malarial tablets you will need please go to our
travel clinic page to fill in our Travel Risk Assessment Form before your appointment.
Urine Infections
Who do I see: Nurse
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Vaginal Discharge
Who do I see: GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Verrucae
Who do I see: Pharmacist/GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
Warts
Who do I see: Pharmacist/GP
Advice: Please contact reception on 020 7371 6060 in the usual way to make an appointment.
