Accessing NHS Services

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Register with your GP online

Most patients can register with their GP online.

Often you will be able to get a quicker response from your GP by filling out a patient query online via your GP’s website.

Most practices offer an app or website where you can request appointments, submit questions and order prescriptions.

When filling out the questionnaire, make sure that your answers are clear and concise while mentioning that you wish for a face-to-face appointment and expressing how important your issue is.

This will help your GP to prioritise and respond to your request in a timely manner.

NHS 111

NHS 111 is available 24 hours a day, seven days a week 

If you have an urgent matter and need to speak to someone, visit 111.nhs.uk or call 111 or

Depending on the situation you will:

  • Find out what local service can help you
  • Be connected to a nurse, emergency dentist, pharmacist or GP
  • Get a face-to-face appointment if you need one
  • Be given an arrival time if you need to go to A&E – this might mean you spend less time in A&E
  • Be told how to get any medicine you need
  • Get self-care advice.

Speak to your pharmacist

Pharmacists can help with minor illnesses and prescriptions

If you have a minor illness or need to talk about your prescription, take a trip to your nearest pharmacy.

Pharmacists are qualified specialists who can advise on a range of common illnesses and help assess whether your health issue requires further medical help. Most pharmacies have a consultation room where you can talk in private.

To find your local pharmacy, please see here.