Using eConsultation you can contact the practice 24 hours a day, 7 days a week via your computer, tablet or smartphone. You can start a consultation with the practice anytime and we will get back to you by the end of the next working day. This could save you time telephoning the surgery or taking time off work to come to the surgery. Please click here for further information – eConsult – Information for patients
By registering for the online services you will be able to complete a variety of different tasks online rather than having to come in to the practice:
- Book & cancel doctors’ appointments
- Request repeat prescriptions
- View your medical record information such as test results, medications, allergies and immunisations.
- View your detailed coded record – please contact the practice for further information regarding this.
These online services are as safe as online banking as long as you keep your passwords secure, and you can access these services 24 hours a day 7 days a week.
How to Register
Patients aged 16 and over
Please complete our Register for Online Services form.
On receipt of the application form, the practice will send you an SMS asking you to attach your photo-id. This is done via a secure one-time only link in our SMS message to you.
Patients aged 0-15 years
The parent or guardian of the patient will need to complete a separate application for proxy online access for that patient. A proxy is a person appointed, in the place of another, to represent them. I.e. a parent representing their child.
Please complete an eConsultation to request proxy access for your child. The practice will then contact you to process the application.
Help using Online Services
For useful information on how to use these online services, including how to change your password, manage appointments and more visit “Using SystmOnline – A Guide for Patients“.